Software giant Microsoft has today unveiled a bolt-on facility for Windows XP and Windows Vista, essentially adding a component that ships by default in Windows 7. This innovative solution represents a new inbuilt IT Support function for these older operating systems.
This component, dubbed “Fix It” is tasked with monitoring your PC and seeks to invisibly and automatically repair common faults by diagnosing known conflicts between components in (and peripherals attached to) your PC. Its further mission is to take this information and ensure that Microsoft’s own security fixes, upon installation, will not clash with anything else present.
The module has a database that can be added to as new conflicts are found, and currently contains some 300 such “rules”. One of the clever bits here, too, is that if a conflict is found (and a particular security update stalled) the situation is monitored so that if a fix is found, this can be implemented as soon as the coast is clear.
We think Microsoft are to be commended for adding this functionality to Operating Systems that they are no longer actively marketing, and believe it flies in the face of sometimes-popular opinion that the software behemoth is only ever about making money!
This technology for self-fixing software may help IT Support businesses like ourselves to offer even better service in the future.
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